Support

How can we help?

Write to us — a real person reads every message.

info@todraw.app

Include the page or screen you were on and, if a lesson went wrong, the picture you used.

Questions

How does a lesson work?

You give ToDraw a picture — a photo, an upload or a few words — and it becomes a numbered sheet of 6 or 8 panels: first the pencil construction (shapes, guides, clean line), then the colour finish. You draw every step yourself, on paper, next to the screen.

How long does a lesson take to generate?

Usually two to three minutes: the board is drawn as one picture so every step stays consistent. A coloring page or a picture is usually faster. Keep the tab open while it works.

The lesson doesn't look right. What now?

Run it again — every generation is a fresh drawing, and a clear, well-lit photo of one subject gives the best results. If it still misses, write to us with the picture — it helps us make the lessons better.

What are credits?

Every action has a price in credits: a lesson from your picture is 8, a coloring page or a picture is 1. Credits refresh with your plan; you can top up with a pack when you run low. The lesson library is free — no plan needed.

Where are my lessons saved?

In My Lessons — every lesson, coloring page and picture you make is kept on the device you made it on, not on our servers. Clearing the browser's site data removes them, so use Save for anything you want to keep for good.

How do I save or print?

Every result has Save and Print. Save downloads the picture (with a small ToDraw mark); Print opens a clean A4 sheet. Tap any panel of a lesson to open it big, with the same two buttons.

Can I cancel my plan?

Yes, in one step, from your device's subscription settings (App Store on iPhone). The plan stays active until the end of the paid period; everything you made stays in My Lessons.

What about my photos and privacy?

Your pictures are processed only to make your lesson and are removed from our servers shortly after. Our AI providers are configured not to train on your pictures where they offer that option. The Privacy Policy has the details.